Eurostars Puerta Madrid – Family Hotel in Madrid | From 69$/Night

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Eurostars Puerta Madrid Hotel Exterior photo

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Key details

About the Hotel

Juan Rizi, 5, Madrid, Spain, 28027

Near Quinta de los Molinos park

Great

8.7

8.5

/10

3.5

4.1

Loved by Eurostars Puerta Madrid Hotel guests

Friendly staff
Clean rooms
Secure parking
Quiet hotel
Spacious bathrooms
Good breakfast

"We got a free room upgrade to a suite due to the hotel was fully booked for the day when we checked in."

Norbert from United Kingdom

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"Enjoyed the architecture of the building. Fascinating concrete facade."

Daniel from Portugal

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"Hotel is on the outskirts of the city but we'll connected by motorway, short drive from airport and city centre."

Davyo1

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Rooms & Suites

Silken Puerta Madrid offers 194 outward-facing rooms with natural light. Options include Standard rooms with 1.80m or 1.20m beds, Club rooms with late checkout until 15:00 and VIP bathrobes, and 46m² Suites on the sixth floor featuring separate living areas with sofas and panoramic views. All rooms include marble bathrooms with bathtubs and separate showers, minibars, safes, and flat-screen TVs with satellite channels.

Dining Options

La Orza restaurant serves modern cuisine with traditional influences using top-quality grilled products and an extensive wine list. The Silken Puerta Madrid cafeteria offers coffee, cocktails, and a varied menu from 08:00 to 24:00. A buffet breakfast includes fruits, yogurts, cereals, pastries, and hot dishes, served from 07:00-10:30 weekdays and 07:30-11:00 weekends.

Leisure Facilities

The hotel features a fitness center with Technogym equipment available from 07:00 to 23:00 at no additional cost. The Puerta Madrid Terrace provides outdoor seating for seasonal menus and events. Six function rooms with natural light can be combined into spaces up to 420m² for meetings or celebrations.

Location & Transport

Located in Madrid's San Blas district, 5 minutes from Adolfo Suárez Madrid-Barajas Airport and 2.5km from IFEMA Convention Center. The hotel provides a free shuttle to/from the airport. Quinta de los Molinos park with spring almond blossoms is 1.5km away. Chamartín train station is the nearest rail connection.

Hotel Services

Services include 100 parking spaces with EV charging (€15/day, €10 recharge fee), daily cleaning, laundry, and room service. The business center offers six modular function rooms with technical equipment. Late checkout until 15:00 is available for Club rooms and Suites. WiFi access is provided throughout the property.

“I think this is a smart choice, particularly for those needing proximity to the airport and IFEMA. Rooms here deliver on space and cleanliness, and the option for both shower and bath is a definite plus. The hotel clearly caters well to business needs with adaptable function rooms.”

Grace WhitmanContent & Editorial Director at Familyhotels

Location: Very good

7.9/10Review score

View our interactive map

Highlights from guests

DiningTasty breakfast

The breakfast had a wide variety of tasty options. It included healthier choices and fresh ingredients.

Ricardo Costa from Portugal

Review on

Room FeaturesSpacious Comfort

The room was very big and comfortable. Daily cleaning kept everything spotless and in perfect condition.

Ingrid Olsen from Norway

Review on

BathroomClean bathrooms

The bathroom was large and very clean. The water pressure in the shower was also good.

Mohammed Khan from Qatar

Review on

Guest ParkingEasy Access

The hotel is near the center but outside restricted zones, allowing me to drive my own car.

Jean Dubois from France

Review on

View all

Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included

Deluxe Double Room

2 persons

260 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Double Room Extra Bed

2 persons

260 sq. feet

1 King-size bed

Shower

Heating

room details

Deluxe Suite

2 persons

500 sq. feet

1 King-size bed

Shower

Heating

room details

Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

Facilities: Great

8.8/10Review score

General

No smoking on site
Wi-Fi
On-site car park
Handicap parking
Safe deposit box
24-hour reception
No pets allowed
Security
Lift
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers

Sports & Fitness

Fitness centre

Guest Parking

Electric kettle

Dining

In-room breakfast
Restaurant
Bar/ Lounge area

Business

Meeting/ Banquet facilities

Children

Cots

Room features

Air conditioning
Heating
Mini-bar
Sitting area
Dressing area
Terrace

Bathroom

Free toiletries
Bathroom telephone

Self-catering

Electric kettle

Media

Flat-screen TV

Room decor

Parquet floor

Dining Onsite

At Eurostars Puerta Madrid, dining is an experience that melds modern Mediterranean cuisine with a touch of tradition. La Orza serves up exquisite à la carte options and daily set menus, inviting guests to indulge in rich flavors within a sleek, contemporary setting.

Eurostars Puerta Madrid Hotel Restaurant photo

La Orza

Mediterranean

Ambiance

Modern and stylish lounge featuring comfortable seating and an inviting atmosphere.

Key Offerings

Enjoy a mix of à la carte and daily set menus that highlight unique dishes, complemented by an extensive selection of fine wines.

Reservation

Recommended.

Lunch and dinner served Monday to Friday from 13:00 - 15:30 and 20:00 - 23:00.

Eurostars Puerta Madrid Hotel Location

Juan Rizi, 5, Madrid, Spain, 28027

Map view

Juan Rizi, 5, Madrid, Spain, 28027

City landmarks

Museum

Prado National Museum

3.8 mi

Football Stadium

Santiago Bernabeu Stadium

2.8 mi

Casino

Gran Via

4.1 mi

Square

Puerta del Sol

4.1 mi

Landmark

Plaza de Toros de Las Ventas

1.8 mi

Park

Quinta de los Molinos park

4800 ft

Landmark

Calle de Alcala

1.2 mi

Event hall

IFEMA Convention Center

1.6 mi

Public Building

Cybele Palace

3.6 mi

Museum

Museo Nacional Centro de Arte Reina Sofia

4.1 mi

Museum

Museo Nacional Thyssen-Bornemisza

3.8 mi

Park

Berlin Park

2.1 mi

Museum

Plaza de Cibeles

3.6 mi

Church

Immanuel Baptist Church

4300 ft

Landmark

Museo Africano Mundo Negro

4500 ft

Landmark

Plaza de la Independencia

1.2 mi

Park

Parque Juan Pablo II

4500 ft

Church

Parroquia Nuestra Senora de la Concepcion

3600 ft

Landmark

Edificio AGF

1.2 mi

Park

Parque del Oeste

1.5 mi

Mall

Centro comercial Barrio del Salvador

2300 ft

Shopping Area

Centro Comercial Alcala Norte

4100 ft

Casino

V De Vegas

4100 ft

Landmark

Convento de las Oblatas de Cristo Sacerdote

2800 ft

Landmark

Parroquia Santisimo Cristo de la Esperanza

3000 ft

Church

Parroquia San Pablo de la Cruz

3400 ft

Landmark

Museo Taurino de Madrid

1.8 mi

Landmark

Academia Kumon

3500 ft

Nearby

Church

Convento Carmelitas Descalzas de Santa Ana y San Jose

1900 ft

Parroquia de Cristo Sacerdote

1900 ft

Restaurants

eu mundo

1900 ft

Calle Lopez de Aranda 31

Restaurante Aranda Madrid

2000 ft

Calle de Lopez de Aranda 46 Parque Quinta de los Molinos y Arturo Soria

Matsuri

2100 ft

Calle Lopez de Aranda 38

Restaurante Sabor Azafran

2900 ft

Calle General Aranaz 65

Taberna los Gallos

3000 ft

Calle Puigcerda 4 Callejon

CCS Burger

2500 ft

Calle Telemaco 8 Dentro de un pequeño centro comercial al aire libre llamado Centro Comercial El Salvador

El Continental

3200 ft

Calle de Arturo Soria 42

Terraza New Cucos

3300 ft

Calle de Arturo Soria 84

Shanghai mama Arturo Soria

3500 ft

Calle de Arturo Soria 51

Explore Madrid

Local Highlights

Plaza de Toros de Las Ventas

30 minutes' walk

Famous bullring, a symbol of Spanish culture, hosting events and offering guided tours showcasing its rich history.

Estadio Metropolitano

10 minutes' drive

Home to Atlético Madrid, this stadium features guided tours and an impressive atmosphere during match days.

IFEMA Convention Center

30 minutes' walk

Major events and exhibitions happen here. Check the calendar for trade fairs and cultural events throughout the year.

Quinta de los Molinos Park

18 minutes' walk

A picturesque park known for its almond trees and peaceful gardens, perfect for a leisurely stroll or family picnic.

Biking at Parque Juan Carlos I

10 minutes' drive

Biking paths in a spacious park with lakes and gardens. Bike rentals are available on-site, ideal for outdoor enthusiasts.

Spa Day at nearby Wellness Center

15 minutes' drive

Relaxation services including massages, facials, and wellness treatments. Reservations recommended for peak times.

Restaurante Aranda Madrid

8 minutes' walk

Traditional Spanish cuisine with a rustic atmosphere. Signature dishes include cochinillo (suckling pig). Reservations advised.

Matsuri

8 minutes' walk

Japanese restaurant known for fresh sushi and ramen, with an elegant yet casual dining experience. Offers vegetarian options.

Taberna los Gallos

11 minutes' walk

Cozy tavern serving tapas and local wines in a friendly setting. Known for its vibrant ambiance and live music.

Teatro La Abadía

10 minutes' drive

Cultural venue showcasing plays and performances in an intimate setting. Check the schedule for family-friendly shows.

Sala Caracol

15 minutes' drive

Live music venue known for its eclectic lineup. Offers a vibrant nightlife atmosphere, featuring local talents and bands.

Tips on navigating the city

City Centre

Madrid10 min · 4.0 mi

Airports

Adolfo Suarez Madrid-Barajas (MAD)23 min · 9.3 mi

Train

Chamartín train station8 min · 3.0 mi

Underground

Suanzes14 min · 3700 ft

Ciudad Lineal15 min · 4000 ft

Bus

Bus stop17 min · 7.0 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

from 08:00-12:00

Guest Parking

Public parking is possible on site at EUR 15 per day.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of EUR 20 per person per day.

Pets

Pets are not allowed.

Languages

German, Spanish

Number of floors:

Number of rooms:

194

Former name

silken puerta madrid

Family-focused reviews and ratings

Read feedback from other families who have stayed to ensure you make the right choice.

Review summary

Based on recent reviews

Eurostars Puerta Madrid provides guests with clean and spacious rooms and bathrooms, some featuring both a shower and a bath. Many appreciate the convenient location near public transport, making it easy to reach the airport, and some find good value for money. While breakfast is generally considered good, a few guests have mentioned limited variety. Some rooms offer lovely views, and the hotel provides convenient underground parking.

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Review score

Based on 826 verified reviews

8.4/10

Great

88%

Recommend

Cleanliness

9.1/10

Comfort

9.0/10

Location

7.9/10

Breakfast

8.1/10

Pros

Clean rooms

Good English

Large bathroom

Discounted parking

Cons

Disgusting staff

Poor WiFi

Limited breakfast

based on 1062 reviews

4/5

Samantha from United Kingdom

Family with children

suite

3 nights in November 2025

Reviewed:November 16, 2025

9.5/10

amazing stay!

healthy optionshelpful staffdust

the breakfast offered many choices, including healthy options. checking in and checking out happened easily. the staff members were friendly and helpful.

I noticed some dust and debris under the beds. This area needed better cleaning.

Facilities

9/10

The gym features modern equipment. I noticed three treadmills and two stationary bikes. the hotel also provides convenient services, including a taxi call service, though it incurs a small fee of 5 euros.

Rooms

10/10

Our suite included both a shower and a bathtub which was convenient. the water pressure in the shower was excellent. It. the beds were comfortable.

0 Helpful

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FAQs

About Eurostars Puerta Madrid

What is the closest airport to the comfortable 4-star Eurostars Puerta Madrid Hotel?

Adolfo Suarez Madrid-Barajas airport is located within a 30-minute drive (5 km) from the comfortable 4-star Eurostars Puerta Madrid Hotel.

Can we park our car at the comfortable 4-star Eurostars Puerta Madrid Hotel?

Guests of the comfortable 4-star Eurostars Puerta Madrid Hotel can take advantage of a charging station for electric vehicles.

What payment methods are available in the 4-star Eurostars Puerta Madrid Hotel?

At the 4-star Eurostars Puerta Madrid Hotel, guests can pay using American Express, Visa, and Diners Club as well as other payment methods.

What room types does the comfortable 4-star Eurostars Puerta Madrid Hotel comprise?

The comfortable 4-star Eurostars Puerta Madrid Hotel offers such room types as Deluxe Queen Suite, Club Double Room, and Deluxe King Room.

Is the hotel equipped with amenities for persons with disabilities?

Yes, the hotel provides rooms with accessible facilities and wheelchair access to improve the experience for the guests with special needs.

Does the staff at the comfortable 4-star Eurostars Puerta Madrid Hotel speak any foreign languages?

Yes, the staff of the comfortable 4-star Eurostars Puerta Madrid Hotel can help you in Spanish and German.

Are there any business facilities featured at the comfortable 4-star Eurostars Puerta Madrid Hotel?

For business travellers the comfortable 4-star Eurostars Puerta Madrid Hotel offers 5 meeting rooms as well as a laptop safe and a xerox.

Are there any cleaning services provided at the hotel?

Yes, the hotel provides dry cleaning and housekeeping and is rated 9.1 for cleanliness.

Which facilities are provided in the comfortable 4-star Eurostars Puerta Madrid Hotel?

Top locations of the comfortable 4-star Eurostars Puerta Madrid Hotel include a storage for belongings and a shopping area, whereas guests' safety will be ensured with a safety deposit box.